Les acteurs sur les marchés financiers connaissent ce terme de "résilience". Familier, "résilience des marchés", indique la capacité d'un marché perturbé à retrouver son équilibre ou sa tendance initiale.
En matière médicale, la résilience signifie la capacité à mettre en oeuvre ses ressources de restauration de la santé et à guérir.
Pour ce qui est du développement personnel, il s'agit... de la même chose: disposer des ressources pour rétablir l'équilibre ou la dynamique personnelle (ou professionnelle) après un "choc", une "chute" ou simplement une déstabilisation causée par la perturbation (ou un changement radical) de l'environnement immédiat.
Au sens large, il arrive que l'on parle de la capacité à évoluer dans un environnement adverse et mouvant, comme s'il s'agissait d'un marin qui, naturellement, ajuste sans cesse sa voilure... pour rester sur sa route. Comme peut-être nos équipes et nos managers qui vivent et travaillent dans un environnement instable?
La bonne nouvelle c'est que cette résilience, parfois naturellement forte chez certain, se travaille, se renforce par le coaching (renforcement de l'estime de soi et de la capacité à cultiver la confiance en soi), la formation, ou par des pratiques spécifiques comme la MBSR (Mindfulness Based Stress Reduction).
Et ce qui est vrai pour un individu l'est aussi pour une équipe.
Je vous joins cet article de Adil Malia (Aout 2016) , qui illustre magnifiquement ce propos:
Bounce-back like a rubber ball !
Have you ever wondered why the rubber ball bounces back ? There is certainly an explanation in physics for this.
Rubber is made-up from a large number of tangled strands which are interconnected along their length by bonds. When the ball hits the floor , these strands are compressed. Since the strands can twist readily, initially this happens easily. Eventually, the bonds holding the strands together will cause the strands to return to their original positions. This gives an upward force to the ball which is larger than the force of gravity causing the ball to bounce upwards.
If you are creative enough, you will see a close similarity almost an analogy between the bouncing rubber-ball and the 'bouncing' resilience of a professional when adversity makes him hit the figurative floor !!
Some creative lessons for all of us from the bouncing rubber-ball..
- Rubber is made of a large number of tangled strands which are interconnected along their length by bonds. Likewise, the personality of a professional , over a length of its time is nurtured, coached and bonded together through a series of tangled and yet interconnected set of experiences and exposures. This build-up is very basic to the evolving of the character of a professional that enables him to fight and bounce back in adverse times !
- When the rubber ball hits the floor, certain prevailing physical conditions gets disturbed and thus gets altered. This is similar to adverse times which in dynamic market conditions hits an organisation or an individual, personally. It thoroughly disturbs the original state of existence and mutates the prevailing conditions. This changes it's original shape like when the strands of the rubber ball are compressed upon hitting the floor.
- Eventually, the bonds holding the strands together will cause the strands to return to their original positions. A professional too , who is thoroughly exposed to rich experiences in his career, develops an ability to return to his/her original position from the displaced shape it temporarily assumes when hit by adversity. Adversities may temporarily change his attitude, responses, personal motivation, his behavior and his morale. But a seasoned professional gets-over these temporary setbacks and rebounces to its original position, the fastest.
- This gives an upward force to the ball which is larger than the force of gravity causing the ball to bounce upwards. Good professionals similarly emerge victorious from the slide-down experiences. They come our richer , sharper, better and with renewed vigour to face the new challenges in the market.
Thus resilience - the unique ability to rise much above board after drastically falling back (which is also analogically akin to the bouncing rubber-ball quality) is a much valued competency in professional leadership.
Drifting along on momentum does not equip people with the 'feed' required to fight-back the set-backs and emerge therefrom.....'feed' - Force, Enthusiasm, Energy and Drive.
Winston Churchill said..."Success is the ability to move from failure to failure without loss of enthusiasm'. That is the ability leadership is most expected to display n adverse times. The situation being new and unpredictable, getting it right the first time generally in the dynamic context is only a matter of fluke. The key competence is 'not to never make a mistake'. It is this 'bounce back' - rebounding ability that maketh the difference between the winner and the losers in dynamic market conditions.
Adversity Reaction and Rebinding (ARR) - comes to some naturally as it is directly an outcome of one's 'Self Confidence' . But in most of the cases this state of mind can be developed through evolved Mentoring and Coaching under an effective Coach. ARR comes as a package deal with ones desire and passion to Win...which systematically needs to be fuelled thru Coaching. It comes with leaders successfully infusing the 'fight-back till you win' quality in his team.
My boxing experiences have taught me that whenever in a ring you are unexpectedly caught in a battery of quick combinations from your opponent, you tend to blank out and make ad hoc and blunderous flinging of arms that ends opening up your guard, further. And that is worst. Best for you is to adopt a defensive stance, duck, shuffle, guard yourself and wait for the opponents energy burst to exhaust...and use that breathing time to plan your bouncing-back strategy.
After all they say that it is not how many times you fall that decides the Winner. It is only when you are unable to get-up and fight before the final count of .....3 - 2 - 1...that you lose. And who says that even that was the last bout ? Winners are those who lost and trained to fight-back